BOOK A FITTING
COVID 19 & BOOKING INFORMATION
We are now open and taking bookings for fitting appointments.
Our opening hours are 10am to 4pm, Tuesday to Saturday inclusive.
The changes that we made to our procedures over the previous months, to keep customers and staff safe from Covid-19 infection, continue to operate. This includes a requirement for all staff and customers to continue to wear face coverings (unless you are medically exempt) notwithstanding the recent changes to the rules in England.
We have taken the decision to impose this rule because scientific and medical experts are telling us that if you are in close contact with an infected person, in a small, unventilated, indoor space then there is a risk of catching Covid. We also know that, whilst vaccination reduces that risk, it doesn’t remove it entirely, and that even a mild dose of this disease can be an unpleasant experience. Wearing a mask indoors can help prevent an infected person from passing on the virus, as can opening windows and letting in fresh air.
Embrace boutique is a very small shop. It doesn’t have any opening windows upstairs and the only means of airflow downstairs is through the doorway. When we do fittings we are in prolonged, close contact with our customers, in unventilated rooms. We believe that these factors could pose a risk to customers and staff. This risk increases for many of our wig fitting and mastectomy fitting customers who are undergoing chemotherapy and are therefore immuno-suppressed. We feel that we have a duty to protect our customers and staff from this risk. We hope you understand our stance and we trust that you are not offended by it, but we regret that we will not be able to allow you access beyond the open doorway to the shop unless you are prepared to wear a face covering.
We will continue to monitor the number of customers in the shop and encourage everyone to use our hand gel and contact tracing systems. Stock that has been tried on will still be quarantined after a fitting.
In addition to welcoming you if you are passing by, we have our hourly appointment system. This gives us time to fit you and also time for us to sanitise the fitting room after every appointment. We will do everything that we can to assist you as quickly as possible, but do ask you to be patient with us if you call in unannounced and the fitting room is already in use!
If you would like to make an appointment, you can do so below, via email or via our Facebook page or just give us a call on 01905 619031.
Thank you for your continued support. We look forward to seeing you!
Paula & Lisa