IMPORTANT INFORMATION ABOUT INTERNET ORDERS
Please note that we are just a tiny shop and whilst we do carry a great deal of stock in our boutique, many of the items advertised for sale on our website have to be ordered from our suppliers, the majority of whom are outside the UK.
If you need a product quickly or if you are buying a gift and require certainty as to whether it is immediately available, please email us at email@example.com or telephone us on 01905 619031 (we are in the boutique between 10am and 4pm Tuesday to Saturday inclusive) and we will be happy to advise you.
Owing to the ongoing Covid-19 outbreak our suppliers are still unable to operate at full capacity, which is causing delays in producing and shipping items to us, and certain products may, unexpectedly, be out of stock.
The situation is exacerbated by the effects of Brexit. Most of our suppliers have had to modify their procedures and systems in order to comply with the altered customs and VAT rules, and, even when goods are despatched immediately, we are regularly experiencing delays in receipt due to the increased amount of time goods are taking to process through customs.
If you order an item and we are subsequently made aware that it is out of stock with our suppliers then we will, of course, provide you with a full refund. Similarly, if we are notified that there will be a delay in fulfilling your order we will notify you as soon as we are able and give you the option of a refund if you are unable to wait for delivery.
You can read our full terms and conditions here.
We are currently only able to ship to customers in the UK. As a direct result of Brexit we have had to suspend sales to the EU until we can find an affordable way to ship to the EU without extra costs being borne by our customers. We apologise to our dear European friends for this and stress that the decision to leave the EU was not a decision that we supported or voted for.
We apologise for any inconvenience that may be caused but we hope that you understand our position and we urge you to be patient with us.